http://customer-stories.apexprofessionalsllc.org/barbara-hopkinson-testimonial/ The Latest in Timeshare News and Press Wed, 10 Feb 2010 01:39:53 -0600 http://wordpress.org/?v=2.8.3 hourly 1 http://customer-stories.apexprofessionalsllc.org/barbara-hopkinson-testimonial/comment-page-1/#comment-156 Barry Saunders Fri, 10 Jul 2009 03:08:15 +0000 http://www.apexprofessionalsllc.org/?p=271#comment-156 WE bought at El Cid Mazatlan in '04 and updated to 308,000 Points on '07.To "help us with the purchase", the salesman, Rui Veloso drew up an additional agreement in which he would personally rent out our points for Dec. of '07, and that we would be receiving a check for$10'000 no later than Jan 1 '08 from El Cid ;that this was guaranteed, When no monies were forthcoming by that time we contacted Mr. Veloso who apologized, saying that this was his oversight; that he would get busy and rent out the points for a return to us by Aug.08.WE did get a cheque for $1200 from him but to date there has been no further proceeds from the "rental". On contacting Mr. Veloso, we were told to handle the rental, ourselves; that he worked for El Cid, not the rental company. We have had to take out a loan to pay for the 308,000 points and interest charges by El Cid collections has brought the payment for the timeshare to $12,333 US. We insist that El Cid business office be informed of this apparently bogus addendum to the contract#065599. WE have corresponded with PROFECO who are refusing to mediate on our behalf, saying there is no company seal or executive signature on the agreement with Rui Veloso. I can provide copy(s) of this agreement to whoever can assist us in obtaining copensation from El Cid Resorts. WE bought at El Cid Mazatlan in ‘04 and updated to 308,000 Points on ‘07.To “help us with the purchase”, the salesman, Rui Veloso drew up an additional agreement in which he would personally rent out our points for Dec. of ‘07, and that we would be receiving a check for$10′000 no later than Jan 1 ‘08 from El Cid ;that this was guaranteed, When no monies were forthcoming by that time we contacted Mr. Veloso who apologized, saying that this was his oversight; that he would get busy and rent out the points for a return to us by Aug.08.WE did get a cheque for $1200 from him but to date there has been no further proceeds from the “rental”. On contacting Mr. Veloso, we were told to handle the rental, ourselves; that he worked for El Cid, not the rental company. We have had to take out a loan to pay for the 308,000 points and interest charges by El Cid collections has brought the payment for the timeshare to $12,333 US. We insist that El Cid business office be informed of this apparently bogus addendum to the contract#065599.
WE have corresponded with PROFECO who are refusing to mediate on our behalf, saying there is no company seal or executive signature on the agreement with Rui Veloso. I can provide copy(s) of this agreement to whoever can assist us in obtaining copensation from El Cid Resorts.

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